Sarah Cole

Managing Director

Following a successful ten year career as a commercial property solicitor in the City of London with law firms CMS Cameron McKenna and Nabarro LLP, Sarah joined Universal in 2002.  Sarah’s legal training was used to full advantage as she held the position of Legal & Quality Manager for ten years, before becoming a Director in 2012, and being appointed Managing Director of Universal and its group company, Information Storage Solutions in 2014.

Sarah takes a particular interest in quality assurance, innovation and best practice, and is actively engaged in the wider FM and Workplace community through her work as a Counsellor and immediate Past Chair of the Commercial Moving Group (“CMG”), the commercial moving arm of the British Association of Removers. Sarah takes a proactive role in overseeing the performance of the Universal Group in the key areas of customer service, staff training and development and relationship management with both our clients and our supply chain.

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